FAQ’S

What is the best way to get to and from the airport?

For ease of getting around we highly recommend our guests renting a car for their stay. Our hotel is located on top of the hill in the La Poza neighborhood of Todos Santos. Just a 5 minute drive to the downtown area or a 25 min walk. It is a hilly area and a great place to walk for a bit of exercise.

If you want to come to Todos Santos by bus, check out Ecobajatours.com. They have departures several times a day and Wifi on their vans. It is highly recommended to book in advance! They sell out. From the bus station you can hire a taxi. They park directly across from the bus station next to the park.

How far away is the bus station from the hotel? Can I walk?

The hotel is located 2km from the station in the La Poza area of Todos Santos. We recommend renting a car or taking a taxi.

My flight gets in late?

Let us know if your flight arrives late. We have lockboxes and a code will be provided.

If I take a taxi ?

Enterprise car rental is located in Todos. We can provide you with their name and number.

Why book directly?

We will beat any price you are given.

Can I pay in cash?

Yes. We accept cash. But we will need a credit card for the reservation. Then we can refund credit card at time we receive cash. All reservations require a credit card.

Can I use US Dollars or should I exchange them for pesos?

At the moment of writing this the US dollar is 16-17 pesos per dollar. We encourage going to a bank and converting cash or taking out pesos from an ATM here in Baja. The airport does not give the most favorable rates but if you want to have $60 USD worth of pesos for tips, beers and tolls, just get enough to make it to a bank. Don’t forget to let your bank know you will be using your card down here before you leave.

Where is the best place to exchange my dollars?

Banorte in Todos Santos. Note, the banks are only open Mon-Friday and close at 4. They do require you to bring your passport and your tourist visa, so be sure to bring that with you. ATM’s offer the best exchange rate. Please note if it is a holiday the ATMS can run out of cash so having USD as an backup is always good.

Do you have AC in all the rooms?

Yes. Brand new units and they do a great job. Since electricity here is very expensive, we ask our customers to please only use the AC when you are in the room.

Do you tip in Mexico?

Yes, 10% is customary or more if you are delighted or nothing if you get one of those experiences.

Do you offer beach towels?

Yes. We have big beach towels. Please use those and not the ones from the rooms of our hotel! We also offer Tommy Bahama beach chairs and shade umbrellas for those wanting to go to the beach without burning. Just ask us. When you return to the hotel there is a bath house in the pool area to hose off sand!

When do the turtle hatchling releases happen?

Hatchling Releases take place December – April at “Tortugueros Las Playitas” (on Google maps). There will be releases most days from December 5 – Feb 28 at sunset (about 5pm). Then sporadically March-April (at 6pm). If you would like to learn more please go to their website Tortugueros Las Playitas

Where is the surf and where can I rent a surfboard?

Todos Santos Surf Shop and La Katrina Surf Shop are both located in downtown Todos Santos. They both have a nice selection of boards, provide all kinds of great informatio. There are also boards for rent at Cerritos Beach. We recommend first time surfers start there with a lesson with Mario’s Surf School Mario also owns a transportation company and can facilitate private transportation for your stay as well as airport transfers.

Are there many swim-able beaches?

Cerritos is the most family friendly for both surfing and swimming. Punta Lobos can also be swimmable with the right conditions. But generally speaking, we do not recommend swimming on most of the local beaches because of currents and riptides. Please ask us if you have questions.

What’s the weather there? Should I bring a jacket?

Depends on time of the year. The winters can be cold at night but when the sun comes out you will only want to be in shorts. A light jacket does work well for in between swims with whale sharks in La Paz if there is wind! Bring hats and sun block.

Where do I go if I need a doctor?

St Judes hospital is located in downtown Todos Santos on Calle Militar. They are open 24 hours and english is spoken. More serious injuries can be treated in Cabo. Travel insurance is highly recommended.